I had an interesting conversation with someone yesterday.
She had tried on a dress at a women’s clothing store and really liked the way
it looked on her. Curious about the brand, she looked at the label and discovered
that it was labeled Ivanka Trump. She told me that she just couldn’t bear
wearing something with the Trump name on it so she put it back and left the
store without buying it.
As a brand consultant, this was interesting to me. Ivanka
Trump deliberately chose a label that featured the Trump name so that it could
draw from and contribute to the Trump brand equity. As the Trump name is becoming more well known
with Donald Trump’s run for the GOP presidential nomination, awareness of the
Trump name is increasing but the Trump name is also taking on more positive and
negative associations, depending on one’s view of Donald Trump, his values, his
personality and his position on issues.
So, extending the Trump brand into politics has perhaps made
the brand more interesting for some and less palatable for others. The woman with
whom I had this conversation really liked the dress itself (the product) but
couldn’t stand being associated with Trump (the brand). This is a clear example
of how a brand can add to or subtract from the appeal of products or services.
In this case, a sale was lost due to the brand name. I suspect that the Ivanka
Trump name helps more than it hurts sales as it creates immediate recognition.
Having said that, it clearly stands for something other than quality for some
people.
Any time one extends a brand into a new category (in this case,
politics), the brand's associations in that category can have an impact on the
brand’s perceptions in other categories.
Very true. Categories include personal brands as well. Brands endorsed by well known figures become subject to similar risks. Any personal brand can be adored one day, and despised the next. Their career hiccups can impact the partnered brand, hurting perception, diminishing sales, and devaluing the brand overall: even years later.
ReplyDelete- Paige